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whmcs-csfunblockerv4troubleshooting

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whmcs-csfunblockerv4troubleshooting [2019/11/04 18:13]
wiki [Module stop connecting to remote server]
whmcs-csfunblockerv4troubleshooting [2020/02/28 08:47] (current)
wiki [Things to check when the module is not connecting to the remote server]
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   - Make sure the remote server module files are in the document root for the hostname of your remote server. For example, with cPanel/DA servers the default document root is /​var/​www/​html. So perform a ls -lah /​var/​www/​html and see if the remote server module files had been installed to that path correctly if using the auto installer. ​   - Make sure the remote server module files are in the document root for the hostname of your remote server. For example, with cPanel/DA servers the default document root is /​var/​www/​html. So perform a ls -lah /​var/​www/​html and see if the remote server module files had been installed to that path correctly if using the auto installer. ​
   - Check if there is any PHP error_log in the document root and the directory above it. In a cPanel/DA server, it would be /var/www/ or /​var/​www/​html ​   - Check if there is any PHP error_log in the document root and the directory above it. In a cPanel/DA server, it would be /var/www/ or /​var/​www/​html ​
-  - Check if the remote server have the proper ioncube loader installed for the PHP+  - Check if the remote server have the proper ioncube loader installed for the PHP. For servers with multiple PHP installed check which PHP binary is being run when the remote server file is being run and during the cronjob
   - Is the cronjob setup for on the remote server. The cronjob is essential as it will self heal any permission or ownership change. Also make sure the cronjob is running using root   - Is the cronjob setup for on the remote server. The cronjob is essential as it will self heal any permission or ownership change. Also make sure the cronjob is running using root
 +
  
 ===== Remote server passes the connection test but blank rules ===== ===== Remote server passes the connection test but blank rules =====
whmcs-csfunblockerv4troubleshooting.txt ยท Last modified: 2020/02/28 08:47 by wiki